Unexplained sort order

[panos@…]

Hello, We implemented this plugin and started testing it. This is the code we used:

{

"tcf_category": {

"Network": {

"tcf_type":{

"Data": {}, "Voice": {}, "IDS": {}, "Video": {}

}

}, "General": {

"tcf_type":{

"": {}

}

}, "Security": {

"tcf_type":{

"Virus": {}, "DOS": {}, "Phishing": {}

}

}

}

}

The sort order of field tcf_category exhibits strange behavior. It is not clear how you sort the values. We would expect that an alphabetic sorting would occur as is the case on subfield tcf_type.

Could you please take a look?

Regards, Panos

[Richard Liao]

Fixed in [6370], sort field option case insensitive.

[panos@…]

Hello, Thank you for your quick response. Unfortunately it did not solve the issue...

To simplify we created the following chain rule:

{

"tcf_category": {

"1": {}, "2": {}, "3": {}, "4": {}, "5": {}, "6": {}, "7": {}, "8": {}, "9": {}, "10": {}, "11": {}

}

}

Then we press on new ticket and we get the following order on the drop down list for field "tcf_categories":

11 10 1 3 2 5 4 7 6 9 8

We looked at the source but were unable to find a solution. Could you please take another look?

Thank you, Panos

[Richard Liao]

Replying to panos@grekos.com:

Hello, Thank you for your quick response. Unfortunately it did not solve the issue...

To simplify we created the following chain rule:

{

"tcf_category": {

"1": {}, "2": {}, "3": {}, "4": {}, "5": {}, "6": {}, "7": {}, "8": {}, "9": {}, "10": {}, "11": {}

}

}

Then we press on new ticket and we get the following order on the drop down list for field "tcf_categories":

11 10 1 3 2 5 4 7 6 9 8

We looked at the source but were unable to find a solution. Could you please take another look?

Maybe you need CCR(clear cache and refresh). And the result above will be expected as:

1
10
11
2
3
4
5
6
7
8
9

Since all options are treated as string.

Thank you, Panos

[panos@…]

Hello, It appeared that Trac was using the .egg file in the python "dist-packages" folder instead of that in the Trac plugins folder: /usr/local/lib/python2.6/dist-packages/TracTicketChainedFields-0.1-py2.6.egg

The .egg file in the "dist-packages" folder was not refreshed by the recompile for some reason and it contained the previous version of the code. It took a while for us to troubleshoot and understand this issue. Everything seems ok now.

Thank you for your help and prompt response! Panos