Opened 16 years ago
Closed 16 years ago
#4107 closed defect (worksforme)
No email send
Reported by: | hulm19 | Owned by: | Robert Corsaro |
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Priority: | highest | Component: | AnnouncerPlugin |
Severity: | trivial | Keywords: | unreachable objects found |
Cc: | hulm19 | Trac Release: | 0.11 |
Description
I installed this plugin and changed [notification] to [annoucer],but no email be sended.
help me please.Because I need to use this plugin urgently.Thank you!
my setting as follows.
[announcer] admit_domains = always_notify_component_owner = false always_notify_owner = true always_notify_reporter = true always_notify_updater = true default_email_format = text/html email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver ignore_cc_changes = true ignore_domains = mime_encoding = base64 smtp_always_bcc = smtp_always_cc = smtp_default_domain = smtp_enabled = true smtp_from = lingminhu@… smtp_from_name = Me smtp_password = smtp_port = 25 smtp_replyto = lingminhu@… smtp_server = ms1.nettech-global.com smtp_subject_prefix = project smtp_user = lingminhu ticket_email_header_fields = owner, reporter, milestone, priority, severity ticket_email_subject = #${ticket.id}: ${ticketsummary?} ticket_subject_template = $prefix: $summary ($ticket.status) use_public_cc = True use_short_addr = ture use_tls = false [components] announcerplugin.* = enabled announcerplugin.subscribers.ticket_groups.* = disabled
And the log file is:
2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem found the following subscribers capable of handling 'ticket, changed': LegacyTicketSubscriber, CarbonCopySubscriber, WatchSubscriber 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'hulingmin (authenticated)' because of rule: always_notify_owner 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'hulingmin (authenticated)' because of rule: always_notify_reporter 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'hulingmin (authenticated)' because of rule: always_notify_updater 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: CarbonCopySubscriber added 'hulingmin <None>' because of rule: carbon copied 2008-11-17 16:50:10,453 Trac[watchers] DEBUG: WatchSubscriber added 'hulingmin (authenticated)' because of rule: watched 2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem has found the following subscriptions: [hulingmin(authenticated) via email] 2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem sent event in 0.02 seconds. 2008-11-17 16:50:10,515 Trac[web_ui] DEBUG: Side effect for ConfigurableTicketWorkflow 2008-11-17 16:50:10,530 Trac[main] DEBUG: 897 unreachable objects found.
Attachments (0)
Change History (4)
comment:1 Changed 16 years ago by
comment:2 Changed 16 years ago by
make it more readable
[announcer][[BR]] admit_domains = [[BR]] always_notify_component_owner = false [[BR]] always_notify_owner = true [[BR]] always_notify_reporter = true [[BR]] always_notify_updater = true [[BR]] default_email_format = text/html [[BR]] email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver[[BR]] ignore_cc_changes = true [[BR]] ignore_domains = [[BR]] mime_encoding = base64 [[BR]] smtp_always_bcc = [[BR]] smtp_always_cc = [[BR]] smtp_default_domain = [[BR]] smtp_enabled = true [[BR]] smtp_from = lingminhu@nettech-global.com [[BR]] smtp_from_name = Me [[BR]] smtp_password = ****** [[BR]] smtp_port = 25 [[BR]] smtp_replyto = lingminhu@nettech-global.com [[BR]] smtp_server = ms1.nettech-global.com [[BR]] smtp_subject_prefix = project [[BR]] smtp_user = lingminhu [[BR]] ticket_email_header_fields = owner, reporter, milestone, priority, severity ticket_email_subject = #${ticket.id}: ${ticket['summary']} [[BR]] ticket_subject_template = $prefix: $summary ($ticket.status) [[BR]] use_public_cc = True [[BR]] use_short_addr = ture [[BR]] use_tls = false [[BR]] [components] [[BR]] announcerplugin.* = enabled [[BR]] announcerplugin.subscribers.ticket_groups.* = disabled
{{{.....
2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem found the following
subscribers capable of handling 'ticket, changed': LegacyTicketSubscriber,
CarbonCopySubscriber, WatchSubscriber
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber
added 'hulingmin (authenticated)' because of rule: always_notify_owner
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber
added 'hulingmin (authenticated)' because of rule: always_notify_reporter
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber
added 'hulingmin (authenticated)' because of rule: always_notify_updater
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: CarbonCopySubscriber
added 'hulingmin <None>' because of rule: carbon copied
2008-11-17 16:50:10,453 Trac[watchers] DEBUG: WatchSubscriber added 'hulingmin
(authenticated)' because of rule: watched
2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem has found the
following subscriptions: [hulingmin(authenticated) via email]
2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem sent event in 0.02
seconds.
2008-11-17 16:50:10,515 Trac[web_ui] DEBUG: Side effect for
ConfigurableTicketWorkflow
2008-11-17 16:50:10,530 Trac[main] DEBUG: 897 unreachable objects found.
2008-11-17 16:50:10,546 Trac[main] DEBUG: Dispatching <Request "GET u'/ticket/58'">
2008-11-17 16:50:10,546 Trac[session] DEBUG: Retrieving session for ID u'hulingmin'
2008-11-17 16:50:10,546 Trac[chrome] DEBUG: Prepare chrome data for request
....
}}}
comment:3 Changed 16 years ago by
Can you please see if the smtp server is receiving the emails? Maybe they are rejected for some reason. If so, tell me why so I can fix it. I see no error message, so the plugin thinks that it has sent the email successfully.
comment:4 Changed 16 years ago by
Resolution: | → worksforme |
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Status: | new → closed |
additional information:
my trac version is 0.11.1