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Opened 16 years ago

Closed 16 years ago

#4107 closed defect (worksforme)

No email send

Reported by: hulm19 Owned by: Robert Corsaro
Priority: highest Component: AnnouncerPlugin
Severity: trivial Keywords: unreachable objects found
Cc: hulm19 Trac Release: 0.11

Description

I installed this plugin and changed [notification] to [annoucer],but no email be sended.

help me please.Because I need to use this plugin urgently.Thank you!

my setting as follows.

[announcer] admit_domains = always_notify_component_owner = false always_notify_owner = true always_notify_reporter = true always_notify_updater = true default_email_format = text/html email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver ignore_cc_changes = true ignore_domains = mime_encoding = base64 smtp_always_bcc = smtp_always_cc = smtp_default_domain = smtp_enabled = true smtp_from = lingminhu@… smtp_from_name = Me smtp_password = smtp_port = 25 smtp_replyto = lingminhu@… smtp_server = ms1.nettech-global.com smtp_subject_prefix = project smtp_user = lingminhu ticket_email_header_fields = owner, reporter, milestone, priority, severity ticket_email_subject = #${ticket.id}: ${ticketsummary?} ticket_subject_template = $prefix: $summary ($ticket.status) use_public_cc = True use_short_addr = ture use_tls = false [components] announcerplugin.* = enabled announcerplugin.subscribers.ticket_groups.* = disabled

And the log file is:

2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem found the following subscribers capable of handling 'ticket, changed': LegacyTicketSubscriber, CarbonCopySubscriber, WatchSubscriber 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'hulingmin (authenticated)' because of rule: always_notify_owner 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'hulingmin (authenticated)' because of rule: always_notify_reporter 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber added 'hulingmin (authenticated)' because of rule: always_notify_updater 2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: CarbonCopySubscriber added 'hulingmin <None>' because of rule: carbon copied 2008-11-17 16:50:10,453 Trac[watchers] DEBUG: WatchSubscriber added 'hulingmin (authenticated)' because of rule: watched 2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem has found the following subscriptions: [hulingmin(authenticated) via email] 2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem sent event in 0.02 seconds. 2008-11-17 16:50:10,515 Trac[web_ui] DEBUG: Side effect for ConfigurableTicketWorkflow 2008-11-17 16:50:10,530 Trac[main] DEBUG: 897 unreachable objects found.

Attachments (0)

Change History (4)

comment:1 Changed 16 years ago by hulm19

additional information:

my trac version is 0.11.1

comment:2 Changed 16 years ago by anonymous


make it more readable

[announcer][[BR]]
admit_domains = [[BR]]
always_notify_component_owner = false [[BR]]
always_notify_owner = true [[BR]]
always_notify_reporter = true [[BR]]
always_notify_updater = true [[BR]]
default_email_format = text/html [[BR]]
email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver[[BR]]
ignore_cc_changes = true [[BR]]
ignore_domains = [[BR]]
mime_encoding = base64 [[BR]]
smtp_always_bcc = [[BR]]
smtp_always_cc = [[BR]]
smtp_default_domain = [[BR]]
smtp_enabled = true [[BR]]
smtp_from = lingminhu@nettech-global.com [[BR]]
smtp_from_name = Me [[BR]]
smtp_password = ****** [[BR]]
smtp_port = 25 [[BR]]
smtp_replyto = lingminhu@nettech-global.com [[BR]]
smtp_server = ms1.nettech-global.com [[BR]]
smtp_subject_prefix = project [[BR]]
smtp_user = lingminhu [[BR]]
ticket_email_header_fields = owner, reporter, milestone, priority, severity ticket_email_subject = #${ticket.id}: ${ticket['summary']} [[BR]]
ticket_subject_template = $prefix: $summary ($ticket.status) [[BR]]
use_public_cc = True [[BR]]
use_short_addr = ture [[BR]]
use_tls = false [[BR]]
[components] [[BR]]
announcerplugin.* = enabled [[BR]]
announcerplugin.subscribers.ticket_groups.* = disabled 

{{{..... 2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem found the following
subscribers capable of handling 'ticket, changed': LegacyTicketSubscriber,
CarbonCopySubscriber, WatchSubscriber
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber
added 'hulingmin (authenticated)' because of rule: always_notify_owner
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber
added 'hulingmin (authenticated)' because of rule: always_notify_reporter
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: LegacyTicketSubscriber
added 'hulingmin (authenticated)' because of rule: always_notify_updater
2008-11-17 16:50:10,453 Trac[ticket_compat] DEBUG: CarbonCopySubscriber
added 'hulingmin <None>' because of rule: carbon copied
2008-11-17 16:50:10,453 Trac[watchers] DEBUG: WatchSubscriber added 'hulingmin
(authenticated)' because of rule: watched
2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem has found the
following subscriptions: [hulingmin(authenticated) via email]
2008-11-17 16:50:10,453 Trac[api] DEBUG: AnnouncementSystem sent event in 0.02
seconds. 2008-11-17 16:50:10,515 Trac[web_ui] DEBUG: Side effect for
ConfigurableTicketWorkflow 2008-11-17 16:50:10,530 Trac[main] DEBUG: 897 unreachable objects found.

2008-11-17 16:50:10,546 Trac[main] DEBUG: Dispatching <Request "GET u'/ticket/58'">
2008-11-17 16:50:10,546 Trac[session] DEBUG: Retrieving session for ID u'hulingmin'
2008-11-17 16:50:10,546 Trac[chrome] DEBUG: Prepare chrome data for request
.... }}}

comment:3 Changed 16 years ago by Robert Corsaro

Can you please see if the smtp server is receiving the emails? Maybe they are rejected for some reason. If so, tell me why so I can fix it. I see no error message, so the plugin thinks that it has sent the email successfully.

comment:4 Changed 16 years ago by anonymous

Resolution: worksforme
Status: newclosed

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as closed The owner will remain Robert Corsaro.
The resolution will be deleted. Next status will be 'reopened'.

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