I can't upload screenshots!

[sincoder]

I've installed this plugin and TracTags via easy_install svn and set trac.ini to

[components] tracscreenshots.* = enabled

[screenshots] path = /var/trac/screenshots

And I've also set permissions but I can't upload any images. There is a "add" button (no filebrowsebox if there should be one) but it only redirects me back to the screenshots display page.

[anonymous]

What is your server and client? What is debug log from the event?

[sincoder]

My server is apache2 - don't know how to check the version but I CAN upload regular attachments. I have tried numerous clients and all FAIL to upload screenshots. My trac is here: ​http://snowhard.jovianvoid.com/screenshots - I have granted SCREENSHOTS_ADMIN prem to anonymous.

This is the only relevant info I can find in the debug log:

2008-10-22 07:24:54,836 Trac[__init__] DEBUG: SELECT value FROM system WHERE name='screenshots_version'
2008-10-22 07:24:54,837 Trac[__init__] DEBUG: SELECT value FROM system WHERE name='fullblog_version'
2008-10-22 07:24:54,838 Trac[__init__] WARNING: base_url option not set in configuration, generated links may be incorrect
2008-10-22 07:24:54,839 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/screenshots/css/screenshots.css'">
2008-10-22 07:24:54,839 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/js/jquery.js'">
2008-10-22 07:24:54,840 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/theme/pydotorg.css'">
2008-10-22 07:24:54,910 Trac[__init__] DEBUG: action controllers for ticket workflow: ['ConfigurableTicketWorkflow']
2008-10-22 07:24:54,967 Trac[__init__] DEBUG: 21 unreachable objects found.
2008-10-22 07:24:54,993 Trac[__init__] DEBUG: 39 unreachable objects found.
2008-10-22 07:24:55,019 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:55,907 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/js/trac.js'">
2008-10-22 07:24:55,940 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:56,095 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/js/search.js'">
2008-10-22 07:24:56,129 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:56,338 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/screenshots/js/screenshots.js'">
2008-10-22 07:24:56,371 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:56,519 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/tracwysiwyg/wysiwyg.js'">
2008-10-22 07:24:56,548 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:56,918 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/theme/header-bg2.png'">
2008-10-22 07:24:56,955 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:56,957 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/site/snowhard_logo.png'">
2008-10-22 07:24:56,965 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/theme/button-on-bg.png'">
2008-10-22 07:24:56,990 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:57,011 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:57,013 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/dots.gif'">
2008-10-22 07:24:57,029 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/topbar_gradient2.png'">
2008-10-22 07:24:57,051 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:57,056 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/topbar_gradient.png'">
2008-10-22 07:24:57,064 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:57,089 Trac[__init__] DEBUG: Dispatching <Request "GET u'/chrome/common/trac_logo_mini.png'">
2008-10-22 07:24:57,093 Trac[__init__] DEBUG: 18 unreachable objects found.
2008-10-22 07:24:57,118 Trac[__init__] DEBUG: 18 unreachable objects found.

I have many plugins but ScreenshotsPlugin is the only one not working right now :(

[Radek Bartoň]

Sorry, I should be more specific about what I need to know. Version is not much relevant to me as to know if it is apache+cgi, apache+fcgi or apache+mod_python. This part of debug log is not informative for me too. I need to see what happens after that. Anyway, I suspect that this ticket is duplicate of #3791. If you are using mod_python try to setup DocumentRoot accordingly and if this will not help you, then post your log, please.

[sincoder]

I'm using mod_python and Yes your right! #3791 (DocumentRoot) fixed this.

Thank you